FAQs Archive - Page 2 of 2 - Final Touch Window Coverings

Q: Do you stock spare parts? If I bring in a blind or a part, will I be able to walk out of your store with it repaired or with a replacement part?

Not usually. All the products we sell are custom ordered, so spare parts are limited. Usually parts need to be ordered in from the manufacturer and can take a few days. It is always best to call before arriving and we can advise on the best course of action.

Q: What do standard blind warranties include?

Standard blind warranties include protection against manufacturer defects. They do not include damage due to wear and tear. Most warranty issues arise within the first few days of installation, however, occasionally things do show up after the blinds have been in place for a while. Most manufacturer's will cover the cost of replacing or repairing the defective part for a limited period of time, but they will not cover labour costs for the removal and re-installation once it is repaired. They typically don't cover the cost of shipping the product back to them for repair or replacement either.

Q: Will my motorized blinds need servicing? How frequently?

Your motorized blinds will need servicing. It is valuable to have them looked at, at least once in the first year. However, anytime you notice any unusual sounds, a change in the lower or upper limits, telescoping, frayed edges or rubbing, you should give us a call.

Q: I have two walls of glazing that meet in the corner. What are some possible mounting solutions for a corner like this?

There are two basic installation options: The first installation option is to install one shade higher above the second shade, which reduces the gap in the corner. However, it requires a deep ceiling pocket to conceal the installation of the shades. The second installation option is to have one shade bypass right into the corner and the other butt into it. This can yield sizeable gaps and the impact should be clearly understood.

Do you stock spare parts? If I bring in a blind or a part, will I be able to walk out of your store with it repaired or with a replacement part?

Do you stock spare parts? If I bring in a blind or a part, will I be able to walk out of your store with it repaired or with a replacement part?Admin12015-10-22T18:29:40+00:00